Driving Sales & Service Success with Salesforce CRM

CRM SuperStars recommended that we start using Salesforce to manage our client relationships and to help with our prospective client list and sales funnel. This has literally transformed our business and our first month has seen record sales. Their training ability and knowledge on this brilliant product is second to none and I would recommend them to any company, large or small.

Recommended through our Salesforce account manager, CRM Superstars have delivered a customised client portal allowing our clients to keep up to date with their account, invoicing, contracts and progress for sites throughout the UK. They provided clear advice and applied their experience and expertise to allow the project to proceed on budget, in time and without issue. We are extremely happy with the results and look forward to rolling this out for all of repeat business clientele over the following months. We have a number of upcoming system developments we require work on; CRM Superstars will be our first port of call for these future projects.

Best regards and thank you from all of us here for your work and effort on this. It has been a pleasure and the result is great. Look forward to continuing to work with you and CRM SuperStars on future projects.

When we were introduced to CRM SuperStars, they were instantly able to answer any questions we had, and provided an excellent service where nothing was too much trouble. I wouldn’t hesitate to recommend them to anyone in need of expert consultancy.

CRM SuperStars not only configured a sales tool, but something much more powerful for the organisation. The team were remarkable in interpreting our business requirements and were able to deliver the backbone of our sales and operations.

We found CRM Superstars were ultra-efficient in understanding our issues and getting us to the next level of Salesforce effectiveness. As a small start-up, we were able to sort out some fundamental and advanced issues that will give us a springboard to greater success in sales. Thank you very much!!!

A trusted supplier referred CRM SuperStars to me in early 2012. They have since written and delivered on time a bespoke Salesforce App for my business. I found them very professional, helpful and pleasant to do business with. They are obviously experts in cloud matters and demonstrate a high degree of knowledge across the broad spectrum of IT. Their strengths lie in their ability to listen, understand the client’s issue and very quickly deliver the required solution. I found CRM SuperStars personable, reliable, forthright and with a sense of humour. I would highly recommend their services to any potential corporate clientele with the confidence that I know that they can be trusted. It is not too often that I am able to write a testimonial with such ease & confidence.

Recycling Your IT chose to use CRM SuperStars for our Salesforce implementation because they took the time to show me exactly how it would work in my business, overcome my concerns about the Cloud and help me to get control of my data. Their video proposal made it look easy to use and by showing us that we could avoid wasting money on extra features that we don’t need right now, the commercial aspect was compelling. We don’t have time to waste on complex systems and their knowledge of Salesforce was key to quickly setting it up for the way we do business. I recommend that small businesses get in touch because after a year of searching for a good CRM, CRM SuperStars found and implemented one for me within 3 days.

In just a few days, CRM SuperStars turned our 2-year old expensive data store into a professional sales management system. They helped us uncover new ways to manage our sales process, equipping members of my sales team with a tool that allows them to perform their job to the best of their ability including negotiating profitably without my direct input. Thank you CRM SuperStars!

CRM SuperStars spent 3 days with me to set up Salesforce to support my property investment company which has easily saved me £30,000 in reducing my recruitment costs. As the founder of the business, I needed to bring in the sales, look after the clients and deliver the consultancy. I needed a platform to make it easy that meant I was not drained by doing admin. The implementation has made growing the company so much easier. 6 months on, I now have three consultants working for me and still no need for an office administrator – we just add a new user and off they go. They are always on-hand for ongoing advice and support when I need it.

I came to CRM SuperStars with issues around reporting and the challenges I had with the visibility of our organisation’s performance data. They took the time to talk through our processes and challenges methodically and in detail. The result was that they very accurately steered me towards what we needed. The implementation was efficient and thorough and I am really looking forward to an improved workflow and much better quality data that will help us to push the performance of the department and the wider business forward. Thank you very much – a pleasure working with you!

The training we received from CRM SuperStars was very professional and informative. Comments made by participants were that this was possibly one of the best training sessions they had undertaken. I had been trying to convince outside management to use Salesforce for a long period of time, so I booked training with CRM SuperStars in the hope of converting other members of the team. They didn’t let me down.
They were excellent! Our trainer was patient despite the range of experience within the team. When it comes to IT, there’s always a worry for the people who don’t know something they think they should. However, I was pleased that everyone was made to feel comfortable despite this stigma.

I was delighted to see some due diligence spent prior to the session, removing some unnecessary fields that were historically present.

The biggest issue for us to overcome was the quantity of contracts we have – ranging from £500 to £4m. The training provided us with a powerful management tool that allows to keep on top of this workload, assist where capacity is being reached, and achieve more accurate forecasting.