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Preparations for CRM Success – Analysis & Goal Setting
CRM systems – particularly Salesforce Sales Cloud appear seductively easy to use and configure. The temptation to dive into using a system high. It’s also highly dangerous if you haven’t fully considered how you will unleash the power of the application to your business. From understanding your processes, learning way to…
Salesforce Configuration & Implementation
Salesforce CRM contains all the capability and functionality your business could want from a CRM application. To reap the benefits though, customisation is essential, Customisations turn a generic ‘CRM system’ into a ‘CRM solution’ that works in total harmony with your business. Because of their high levels of core functionality, implementations…
Get Social with Advanced Customer Support
With feature-rich cloud-based Customer Support and Call Centre functionality, Salesforce Service Cloud runs on exactly the same platform as Sales Cloud and benefits from all the configuration and development features of force.com that allow it to be configured precisely to your business needs. Salesforce Service Cloud If you have a…
Progressive CRM Solutions for SMEs
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Dare Your Business To Act On The Dream Of The Social Enterprise
Who would have thought that a business like a ski-manufacturer would embrace the Social Enterprise? Using Social Contacts and...
Read MoreSuccess Tip 13 – Integrating Salesforce with your WordPress Website
So, you’re running your website on WordPress and want to be able to send leads that you generate on...
Read MoreVideo Success Tip 12 – Zero to Salesforce Lead Management in 30 Minutes
To prepare for the 3 minute video above took me less than 30 minutes. Starting with no website and...
Read MoreSuccessful CRM Solutions for Partner Management
Partner Portals in Salesforce Sales Cloud™ help you work with partners (be them distribution, reseller, or any other kind)...
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